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VoIPLine Telecom Support

1.9.35 Update

  • Added statistics on Ring group calls. Reports tab > Ring group statistics.

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  • Big update for the queue statistics page: updated design, added statistics on calls by queue, and a pie chart on how quickly the calls were answered. Reports tab > Queue statistics.

  • Billing > Bills and payments > Invoices — added a column with Pending amount for invoices where payment is not instantaneous.

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  • Reports tab > User statistics > Email report — the report will now show all calls made by users instead of a summary.

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  • User portal app v1.0.2:
    • The Windows version of the app now shows functional notifications of incoming calls, from which you can immediately accept or reject the call.
      • Added support for more protocols for the Windows application. In addition to tel: - callto: and sip: are now also available.
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support guy

A quick search will help you find the answers to most questions.
If you are unable to find a solution, please send a request to support@voiplinetelecom.co.uk